iGlowly Assistant

About iGlowly Assistant

iGlowly Assistant is a patient education tool built specifically for aesthetic clinics, medical spas, and cosmetic practices. It sits on your website as a chat widget and answers patient questions about treatments, recovery, side effects, pricing, and logistics — accurately, 24/7, without any staff involvement.
Not a chatbot. A Digital Clinical Library.
Unlike generic AI chat tools, iGlowly Assistant belongs to a category of its own. Every response is pulled from 100+ treatment guides sourced from peer-reviewed medical literature (PubMed, PMC) — retrieved, not generated. The system cannot hallucinate treatments, invent facts, or produce answers outside validated clinical content. AI is used only to understand patient intent and phrase answers naturally across languages.
What it does for your clinic
When a patient describes a concern — wrinkles, belly fat, acne — the assistant surfaces only the treatments your clinic actually offers, explains each option clearly, and guides them toward booking. It handles both medical questions (indications, results, risks, recovery) and practical ones (pricing, availability, consultation process). Setup takes around 15 minutes via dashboard. One script tag installs the widget. No content writing required.
Privacy by architecture
Every message passes through a PII/PHI anonymisation layer before any AI sees it. No conversations are stored. No personal data is collected. No cookies, no tracking, no chat history. This means no BAA required under HIPAA, and full alignment with GDPR and EHDS obligations for EU practices. What is not collected cannot be exposed.
Business impact
iGlowly Assistant turns hesitant visitors into informed, ready-to-book patients. Clinics report up to 60% reduction in bounce rate and 3–5× more conversions compared to a contact form. Anonymous analytics reveal what treatments and concerns patients are researching — including unmet demand for services you don't yet offer. For most clinics, a single converted patient covers the annual subscription cost.
Built for aesthetic medicine. Ready in minutes.
From first click to booked consultation
Most clinic websites lose patients between the first visit and the first contact. A visitor lands on your page, scans for answers, finds a form — and leaves. iGlowly Assistant closes that gap. The moment a patient is ready, a contextual call-to-action surfaces directly in the conversation: book an appointment, ca